Freya Payne

Client Relationship Manager

Professionally

Freya is often the first person clients speak to when they contact the office, handling calls and booking meetings with Becky.

She manages client onboarding, requesting the necessary documents and helping clients get set up on the Oakfield Lee client portal.

Freya works closely with clients throughout their journey, keeping them updated and acting as their main point of contact for any questions or support they may need.

She also oversees the implementation and management of all new business, ensuring processes run smoothly from start to finish.

Personally

When she’s not at work, Freya can usually be found keeping up with her two-year-old son and enjoying all the little adventures with her family – whether that’s trips to the park or playtime at home.

On an ideal weekend , you can find me:

Doing something fun with my family.

My favourite holiday destination is:

Somewhere hot!

My favourite song to play in the car is:

Used to Be Young – Miley Cyrus.

The first album I bought was:

N-Dubz.

If I could be any fictional character , I would be:

The Scarlet Witch.

When the dessert menu arrives, I’m looking for:

Sticky toffee pudding!

The three qualities that draw me to new people are:

Sense of humour, loyalty and honesty.

My pet peeve is:

Tapping or people eating loudly.

The three small things that make my day better are:

Coffee, having a laugh and seeing people smile.

    Freya's dislikes:

  • Rude people
  • Cold weather
  • Dark evenings
  • Lack of manners.

The people behind your plan

Meet your team

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We care deeply about the quality of advice and service we provide. Read our verified reviews to hear directly from clients about what it’s like to work with us.

Excellent rating
Based on 17 reviews
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Becky was highly recommended to us when we were looking for a financial advisor to set up director’s pensions at extremely short notice! We literally had a few days left to get everything sorted from scratch to finish and even though she was super busy she managed to squeeze us in for a video consultation on the very same day we’d contacted her. Not at any point did we feel rushed however and the advice she gave us was great, Becky is very friendly, professional and knowledgeable. We’ve decided to also go ahead and use Oakfield Lee to write our new Wills and Power of Attorneys. We’re so pleased we’ve used Becky and can highly recommend her and the team at Oakfield Lee!
Charlotte Brown profile picture
Charlotte Brown
5 February 2025
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Oakfield Lee are excellent at explaining complex financial topics in a clear and transparent fashion. With great customer focus, they work diligently to support you in all your financial endeavours.
Margaret Boulton profile picture
Margaret Boulton
13 January 2025
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Personal, friendly and very professional.
Aaron W profile picture
Aaron W
11 January 2025
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I recently had the pleasure of visiting Becky and her team, who helped me write my will, and I can't recommend them enough! From the very first meeting, they were incredibly knowledgeable and patient, guiding me through the entire process with ease. As someone who is completely clueless on wills and personal finance in general, everyone at Oakfield Lee welcomed me and explained things in a way that I could understand easily. They are all super knowledgeable and clued up and I can’t thank them all enough! Five stars all the way!
Eden profile picture
Eden
11 January 2025
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I would not hesitate in highly recommending Becky and her team. Honestly couldn't have managed the financial issues arising from after my father died with out her. She has patiently and diligently advised and helped me over the last two years sorting out a trust and unpicking 30 years of admin. Becky is always clear and transparent about advice. I will also be using Oakfield Lee for power of attorney and they also now do will writing.Becky has always communicated very well and definitely cares about her customers and the service they receive.
Joscelin Platt profile picture
Joscelin Platt
10 January 2025
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We have recently used Oakfield Lee Financial Planning to set in place wills following the birth of our daughter. Prior to contacting Becky at OLFP we had very limited knowledge of the wills and trust process, not knowing the pro's and con's of the ways in which to divide our estate and ensure our daughter would be adequately provided for. Throughout the process Becky was personable, professional and immediately put us at ease, which was so reassuring (given that we had no previous experience with financial planning or a financial planner). After an initial consultation, Becky presented us with a range of options and guided us through the various paths of achieving our end goal, with in depth explanations in language that was clear and easy to understand. All our questions (big and small) were met with compassion and communication with OLFP was easy, prompt and informative. We are thrilled with the outcome and now that we have secure and thorough wills in place, have a greater peace of mind going forward. I cannot recommend Oakfield Lee more highly. We will no doubt be returning for pension advice in the not so distant future!
Gabrielle Crabtree profile picture
Gabrielle Crabtree
2 November 2024
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Becky was as always very professional and gave the best advice, especially as retirement is a very big decision but she made it easy to understand. We left knowing the choice’s we had and excited for the future. Thank you Becky.
Paul Simmons profile picture
Paul Simmons
11 October 2024
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I HAVE USED OAKFIELD LEE FINANANCIAL PLANNING FOR NUMBER OF YEARS, AND ONCE AGAIN THEY WERE THERE WHEN I NEEDED THEM. REBECCA HELPED ME TO RELEASE MY PENSION WHEN I TURNED 55 WHICH HAS ALLOWED ME TO PURCHASE MY LOVELY LITTLE HOME. BEFORE THAT I WAS LIVING IN THE LOUNGE OF MY PARENTS FOR THE LAST 17 YEARS, WHICH WAS NOT DOING MY MENTAL HEALTH ANY GOOD. THANKS TO THEM I AM NOW SETTLED AND MUCH HAPPIER IN MY LIFE. SO THANKYOU FOR MAKING MY DREAM COME TRUE. THIS WOULD NOT HAVE HAPPENED IF IT WASNT FOR THEIR PROFESSIONALISM AND THEIR SUPPORT THRU THE LAST MONTHS.
COLIN DAY profile picture
COLIN DAY
20 May 2024
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